FAQs

What currency are the prices I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
All orders ship the next day, except for weekends and holidays, in which case the order will ship on the next business day. Average shipping times are 5-10 days

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item has already shipped you will have to follow our refund policy to return it.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 5-10 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help! Please send us an email to toymaster@castletoys.fun and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.